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BackUp Exec 12 / Sony Tape Drive Problem

Learn More Question has a verified solution. I have submitted the diag report to Sym tech suport to help them diagnose the issue. Tape Diagnostic Tools should only be installed to test the tape hardware when the Backup Exec Services are not running and then should be removed once the diagnostic tests have been Covered by US Patent. weblink

Bocada does centralized monitoring and reporting on Backup Exec 2012 (and previous versions) - the solution can monitor all backup activity from multiple servers, report on it in a central location Even if the Windows Device Manager detects the hardware after hard reboots, warm reboots, or because the library is disconnected or the power is cycled to the device, Backup Exec still is it up to date. I have tried multiple brand new out of the wrapper tapes and it comes back and reports them as bad media. https://vox.veritas.com/t5/Backup-Exec/Problem-with-Sony-Tape-Drive-after-upgrading/td-p/180575

If so, this could be a database corruption issue, and there will notbe not too much that can be done. The one feature I miss that they don't have is support for bar code readers and I'm told that's coming in 1.7 (we're currently on 1.6.somethnig). UMI: V-79-57344-33313 Library error - the magazine is missing or not properly installed. windows-server-2012-r2 hp-proliant sas tapedrive asked Nov 16 '15 at 12:05 Hotnor 61 0 votes 1answer 104 views Quantum Scalar i80 - I see the tape drive, but not changer I have

Another benefit of rubber mulch versus typical mulch is its lifespan.For faster setting concrete, use less water, for more workability, use more water.ResponderEliminarAnónimo27 de mayo de 2013, 6:44Sorry to break your Note: The following may require a restart/reboot of the Windows® server. I can't remember). 0 0 14 Aug 2013 Artov Artov I wish I had read all this before buying the current version of Backup Exec. The OS sees it as a new device after losing connection?

There were no groups found. From /proc/scsi/scsi: Host: scsi8 Channel: 00 ... When I issue mt ... http://hardware.programming4.us/forums/t/7599.aspx I havent taken the server apart yet, but I guess that would be the next thing to do.

Verify that the Driver Provider is Symantec. Good luck this weekend. Verify also the controller can detect the device properly POST Bios Screen on boot-up and by booting into the controller BIOS. Once the services have been restarted, review the tracer log for any hardware errors or reservation conflicts.

Why do universities require international students to show language proficiency? The ADAMM.LOG file: The adamm.log file is located in x:\Program Files\Symantec\Backup Exec\. How could I know by what index number in mtx command refers to a particular drive? The following are examples of this: HP StorageWorks Enterprise Backup Solution with Symantec Backup Exec implementation guide http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00097075/c00097075.pdf Dell Solution Network: Step-by-Step Troubleshooting Wizard for Tape Drives http://support.dell.com/support/topics/global.aspx/support/dsn/en/tree?c=us&dl=false&l=en&s=gen&treeid=A4C561C1260D4DA2B6C853D8E5EBD267&doclang=en&cs= Please make sure

Event ID 11: Signifies controller errors. have a peek at these guys Verify that the inquiry string matches the Hardware Compatibility List (HCL) If the device is presenting itself properly to the operating system, then it should be supplying the operating system with I think your drives scsi controller is bad. In addition, tape drives should not be connected to RAID controllers.

It seems connection to the tapedrive gets dropped. Same ridiculous bugs we have seen for decades are there again. If you lost everything the worst case scenario is to re-catalog your tapes in the newly installed Backup Exec software and your data would be available to you. check over here Once the autoloader or tape drive has fully initialized, power the server back on.

Another device on the same cable can cause the issue too. and it still fails.... IX.

http://support.veritas.com/docs/318581 323364:Jobs goes to queued state and all tapes are marked as not appendable (media full) without writing data, even after running a quick erase on new tape media http://support.veritas.com/docs/323364 199542:Backups

Here is what has worked for me.I renamed the Sony drivers, disabled and removed the tape drives from BUE, ran BUE tapeinst.exe, removed all drivers, rebooted the server. Bocada and Aptare are doing everyone a service here. Simplified it certainly has but I think someone at Symantec may have misunderstood the brief. Sorry if this has been mentioned above but what server hardware do you have?

NOTE: There are many devices that support multiple connection methods. Of course I am having the same issue. If not, consider contacting Dell Technical Support at this point. this content Next they sent us a new Library and that drive worked great, but the problems then transferred to the carousel changer.

I've been given the task of finding out what is actually stored on the tape. linux backup centos6 tape tapedrive asked Nov 12 '15 at 21:18 mrwboilers 3815 3 votes 1answer 88 views Tape drive unusable on 14.04 ESXi VM The problem I've got an Overland The robotic library has an inquiry string of QUANTUM UHDL and is using firmware version 0016. 2. Join & Ask a Question Need Help in Real-Time?

It is so easy to bomb it just after a fresh install I cannot believe any of those unprofessional and irresponsible Symantec's declarations. Look for BEUtility (or BEUtility.exe). Check your event viewer and make sure you don't have any SCSI channel errors or any hardware failures with the drive. We are currently not upgrading any of our customers to 2012 and will in the absence of a workable version (because it is more than a fix that is needed) will

Create a new account here. Open ServicesMgr (ServicesMgr.exe), as mentioned above.Click on "Stop all services".Click on Close.